All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Application - Web Operational
90 days ago
99.9 % uptime
Today
North America 1 Operational
90 days ago
99.9 % uptime
Today
North America 2 Operational
90 days ago
99.9 % uptime
Today
North America 3 Operational
90 days ago
99.88 % uptime
Today
North America 4 Operational
90 days ago
99.9 % uptime
Today
Support Application - API Operational
90 days ago
99.89 % uptime
Today
North America 1 Operational
90 days ago
99.9 % uptime
Today
North America 2 Operational
90 days ago
99.89 % uptime
Today
North America 3 Operational
90 days ago
99.85 % uptime
Today
North America 4 Operational
90 days ago
99.9 % uptime
Today
Support Application - Customer Hub Operational
90 days ago
99.9 % uptime
Today
North America 1 Operational
90 days ago
99.9 % uptime
Today
North America 2 Operational
90 days ago
99.9 % uptime
Today
North America 3 Operational
90 days ago
99.9 % uptime
Today
North America 4 Operational
90 days ago
99.9 % uptime
Today
Messaging & Live Chat Application - Web Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
European Union Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
FIS Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:00 CDT
Scheduled - Dear TeamSupport Customer,

We're reaching out to inform you of an upcoming scheduled maintenance window to perform database upgrades aimed at improving system performance and stability.


This upgrade supports ongoing improvements to your TeamSupport experience and prepares the platform for upcoming feature enhancements.

Maintenance Details:
⚫ Date: Sunday, October 26, 2025
• Time: 9:00 AM - 11:00 AM CT

During this time, TeamSupport services including the app, customer hub, and API-will be temporarily unavailable. A maintenance message will be displayed on the application site and customer hubs to keep users informed.


What to Expect:
• Downtime is expected to last only a short period within the 2-hour window.
• All incoming email traffic will be queued and processed as soon as the system is back online.

We know how important our platform is to your daily operations, and our team is committed to keeping this interruption as brief and seamless as possible.

If you have any questions or need support during this time, please don't hesitate to reach out to us at support@teamsupport.com.

Thank you for your understanding and continued partnership.
Oct 26, 08:56 CDT
Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
One of our Service Providers experienced an outage starting at 2:30 AM CST. The outage appears to be resolving itself
Resolved - This incident has been resolved.
Oct 20, 04:55 CDT
Monitoring - our service providers OUTAGE appears to be resolving itself.
AI functionality
Ticket creation
Attachment uploads were affected.
Oct 20, 04:52 CDT
Oct 19, 2025
NA3 Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 10:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 CDT
Scheduled - Dear TeamSupport Customer,

We're reaching out to inform you of an upcoming scheduled maintenance window to perform database upgrades aimed at improving system performance and stability.


This upgrade supports ongoing improvements to your TeamSupport experience and prepares the platform for upcoming feature enhancements.

Maintenance Details:
⚫ Date: Sunday, October 19, 2025
• Time: 9:00 AM - 11:00 AM CT

During this time, TeamSupport services including the app, customer hub, and API-will be temporarily unavailable. A maintenance message will be displayed on the application site and customer hubs to keep users informed.


What to Expect:
• Downtime is expected to last only a short period within the 2-hour window.
• All incoming email traffic will be queued and processed as soon as the system is back online.

We know how important our platform is to your daily operations, and our team is committed to keeping this interruption as brief and seamless as possible.

If you have any questions or need support during this time, please don't hesitate to reach out to us at support@teamsupport.com.

Thank you for your understanding and continued partnership.

-The TeamSupport Team
Oct 19, 08:12 CDT
Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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