All Systems Operational
Support Application - Web
Operational
North America 1
Operational
North America 2
Operational
North America 3
Operational
North America 4
Operational
Support Application - API
Operational
North America 1
Operational
North America 2
Operational
North America 3
Operational
North America 4
Operational
Support Application - Customer Hub
Operational
North America 1
Operational
North America 2
Operational
North America 3
Operational
North America 4
Operational
Messaging & Live Chat Application - Web
Operational
North America
Operational
European Union
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
NA2 Database Maintenance Sep 21, 2025 09:00-11:00 CDT
Dear TeamSupport Customer,
We're reaching out to inform you of an upcoming scheduled maintenance window to perform database upgrades aimed at improving system performance and stability.
This upgrade supports ongoing improvements to your TeamSupport experience and prepares the platform for upcoming feature enhancements.
Maintenance Details:
⚫ Date: Sunday, September 21st 2025
• Time: 9:00 AM - 11:00 AM CT
During this time, TeamSupport services including the app, customer hub, and API-will be temporarily unavailable. A maintenance message will be displayed on the application site and customer hubs to keep users informed.
What to Expect:
• Downtime is expected to last only a short period within the 2-hour window.
• All incoming email traffic will be queued and processed as soon as the system is back online.
We know how important our platform is to your daily operations, and our team is committed to keeping this interruption as brief and seamless as possible.
If you have any questions or need support during this time, please don't hesitate to reach out to us at support@teamsupport.com.
Thank you for your understanding and continued partnership.
-The TeamSupport Team
Posted on Sep 17, 2025 - 13:29 CDT
We're reaching out to inform you of an upcoming scheduled maintenance window to perform database upgrades aimed at improving system performance and stability.
This upgrade supports ongoing improvements to your TeamSupport experience and prepares the platform for upcoming feature enhancements.
Maintenance Details:
⚫ Date: Sunday, September 21st 2025
• Time: 9:00 AM - 11:00 AM CT
During this time, TeamSupport services including the app, customer hub, and API-will be temporarily unavailable. A maintenance message will be displayed on the application site and customer hubs to keep users informed.
What to Expect:
• Downtime is expected to last only a short period within the 2-hour window.
• All incoming email traffic will be queued and processed as soon as the system is back online.
We know how important our platform is to your daily operations, and our team is committed to keeping this interruption as brief and seamless as possible.
If you have any questions or need support during this time, please don't hesitate to reach out to us at support@teamsupport.com.
Thank you for your understanding and continued partnership.
-The TeamSupport Team
Posted on Sep 17, 2025 - 13:29 CDT