Resolved -
All Messaging and Live Chat services impacted by the recent Google Cloud outage have been fully restored and are now operating normally
Jun 12, 18:47 CDT
Update -
Google Cloud has confirmed improvements across regions, and full resolution is expected soon. We’ll share updates as we learn more.
Jun 12, 16:30 CDT
Update -
We are continuing to monitor for any further issues.
Jun 12, 15:31 CDT
Update -
Google has applied mitigations and most services are recovering. Some customers may still experience intermittent issues as full recovery is still in progress. We’re continuing to monitor and will share updates as available.
Jun 12, 15:31 CDT
Update -
Google has identified the root cause and applied mitigations. Most services are recovering, though some users may still see intermittent impact depending on the Google Cloud products in use. We’re monitoring closely and will share further updates as available.
Jun 12, 14:51 CDT
Monitoring -
Messaging and Live Chat remain impacted due to a broader Google Cloud outage. Google has confirmed partial recovery in some regions, but there is no ETA for full resolution. We are actively monitoring and will share updates as they become available.
Jun 12, 14:22 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 12, 14:20 CDT
Identified -
We're currently experiencing a disruption to Messaging & Live Chat due to a broader outage with Google Cloud services. Our team is actively monitoring the situation and will provide updates as they become available.
Jun 12, 13:27 CDT