Our team is actively working to resolve an issue affecting access to the Messaging & Live Chat platform. The application is operational; however, users are currently unable to access the platform due to a domain issue. An estimated restoration time is not available at this time. We will continue to provide updates as information becomes available.
Posted Aug 07, 2026 - 14:45 CDT
Identified
We are currently experiencing an outage affecting the Messaging & Live Chat platform. Customers may be unable to access the application or receive a "site can't be reached" error. Our engineering team is actively working on a resolution and will provide updates urgently.
Posted Aug 07, 2026 - 14:21 CDT
This incident affected: Messaging & Live Chat Application - Web (North America, European Union).